• 1. Items sold

    The characteristics of the articles are established on the basis of the indications provided by the manufacturer. They are therefore not given
    for purely indicative purposes by Bioligo SA and cannot be held liable except for products designed and manufactured in our laboratories.

  • 2. Price

    2.1 Prices are indicated in Swiss francs, VAT included.

    2.2 The customer is required to pay the delivery costs mentioned in their shopping cart.

    2.3 In Switzerland, delivery costs are CHF 9.-. For purchases of CHF 70.- or more, they are free.

    2.4 Outside Switzerland, delivery costs vary according to weight or volume: contact us for more details.

  • 3. Sale-payment

    3.1 The sale is effective as soon as the basket is validated and payment confirmed. You will receive a confirmation email.

    3.2 The use and processing of PayPal payment services are subject to the general terms and conditions defined at paypal.com/ch . By confirming an order, the customer explicitly accepts PayPal's general terms and conditions.

  • 4. Confidentiality

    Information relating to the payment method used is not communicated to Bioligo SA. It is encrypted and transmitted securely to the company POSTFINANCE exclusively.

  • 5. Delivery

    5.1 The items ordered are shipped to the delivery address chosen by the customer at the time of sale.

    5.2 Shipping within 24/48 hours and delivery within 48/72 hours ( except weekends and public holidays)

    5.3 Bioligo will inform the customer in the event of a breach or delay, but cannot be held liable for the payment of compensation.

    5.4 Delivery costs are clearly indicated when ordering.

    Delivery
  • 6. Warranty - Return Rights

    6.1 The User may return the goods within 14 days from the date of receipt.

    6.2 Products must be returned as received and in their original packaging.

    6.3 In the event that the items are incomplete or in poor condition, they will not be accepted or refunded.

    6.4 If your product has arrived damaged, please contact us so that we can take the necessary steps

    Return Rights

  • 7. Languages

    These General Terms and Conditions have been translated into German. In the event of any discrepancy, only the French version shall prevail.

  • 8. Data protection

    8.1 Bioligo SA complies with current Swiss legislation, in particular the Data Protection Act. It therefore only processes data that is strictly necessary for the proper performance of its services.

    8.2 The Client nevertheless accepts that Bioligo SA uses the information concerning him to improve its services and develop better offers.

  • 9. Intellectual Property

    Bioligo holds all rights, including copyright, relating to the website and the contents, information, images, videos and databases ("exclusive property"). Any modification, reproduction, publication, transmission to third parties and/or any other use of the exclusive property without the prior written consent of Bioligo is prohibited.
    strictly prohibited.

  • 10. Modifications

    Bioligo may modify these Terms and Conditions at any time, for example to adapt legal requirements or to reflect functional changes. If you do not agree to the modified Terms and Conditions, you will unfortunately no longer be able to use our services. The Customer undertakes to keep themselves regularly informed of any changes.

  • 11. Applicable law and jurisdiction

    11.1 This contract, as well as the sales organized by Bioligo SA, are governed by Swiss law.

    11.2 In the event of a dispute, the jurisdiction is Nyon.